Given the weather, where would you holiday in the UK and why?
Sweden. I do not like the heat, nor does the heat like me. Why would I want to be stuck sweltering in a country ill-prepared for any variance in the weather? In Sweden where I can ski, go on husky rides and eat reindeer (sorry Rudolph, but you are delicious).
One thing I never travel without and why?
A towel. The hitchhikers guide to the galaxy taught me many things of great importance, one of which is to always have a good towel on you. Quality of towels can be hit and miss and you always need one for the beach!
What is the best piece of technology you have ever owned and why?
My old and battered Kindle. I has given me years of faitful service. It has saved me on many a boring journey and rarely needs re-charging and there are always new books in it for me to digest.
What is your best reason for cancelling an appointment? Did it work and did you feel guilty?
Honestly, I cannot remember the last time I had to cancel an appointment. This could be due to my somewhat poor memory rather than me never having cancelled an appointment. That's my story....
How environmentally friendly am I?
I like to think of myself as somewhat green. I even have vegan shower gel but this more to do with not reading the label properly. I don’t drive in London, I walk to work and recycle plastic bottles so getting there.
Luke’s legal career began at Mark & Co Solicitors. At Mark & Co, Luke developed his excellent communication and organisational skills but it also gave him an invaluable insight into that most essential skill for a lawyer -great people skills. He later worked for Quality Conveyancing, getting to grips with the demands of a busy conveyancing team and extending his knowledge of the routine and complex aspects of conveyancing.
Luke believes that the key difference between an average conveyancer and a great conveyancer is the ability to get on with people, being empathetic in stressful times and conscientious so that the sale or purchase completes according to plan. The key to any successful transaction is to work well with your colleagues. He knows that conveyancing can be a high-pressured job, where the demands of the day can take a toll on the very best of us. He knows that just making a cup of tea after having to deal with a particularly annoying problem can make all the difference.
When it comes to client care, Luke’s attitude is to try and put himself in the client’s position. As you will often hear, buying or selling a property can be as stressful as getting divorced. With that in mind, Luke tries to appreciate the stress levels and will work diligently to reduce the levels wherever possible.