This week, the Co-op has started a campaign to stop the clock on hourly fees charged by lawyers. Although we are not one for blow our own trumpet, we stopped the clock some time ago.
As consumers ourselves, when we are choosing a service, one of the first questions we often ask is “how much will it cost?” If we do this as consumers, why do we find it difficult to answer such a question when asked as lawyers? For years, lawyers have applied the hourly rate for their fees and in some cases, this is still a valid choice, particularly if the issue is complex or unpredictable.
At The Law House, we have given careful thought to how we charge for the work we do. We believe in offering a choice of fee options to our clients and leave it to them to choose the option that best suits them. This includes fixed fees as well as hourly rates but in our experience, most clients choose fixed fees.
Fixed fees gives you, as the client, certainty and allows you to budget properly. It also allows us, as lawyers, to give careful consideration to the amount of work we will need to do and to work with you as a team. When offering the option of fixed fees, we will often say to you that you can help yourself by doing some of the legwork and by controlling the amount of communication with us.
However, at The Law House, it is essential that service is not compromised for fixed fees. We are under no illusion that often, where fixed fees are offered, service levels are poor. We believe that you should always work with one lawyer, as a team, and that service levels should always remain excellent.
To contact one of our lawyers to deal with your divorce or make a Lasting Power Of Attorney, please ring Silvana Bedford on (020) 8956 2655 or send an e-mail to her at firstname.lastname@example.org.